For supported computers you can also use one of two different self service installers described below, which will correctly set up the print queue. If your computer is supported then please contact CSCS and we can help.
under Print queues right click on imsvpq01 and click uninstallĪfter doing this repeat the steps above to re-install the printer and it should now appear correctly under Printers & scanners.If this happens then you may attempt to resolve the issue yourself of get in contact with CSCS and we will resolve the issue for you. If you have previously been using the printer imspr33 with the same driver, it is possible that the printer will not show up under Windows Printers & Scanners, but does appear when you try to print from for example Word. After a short pause the print drivers will install and the printer will be available on your computer.Right click on the printer found in the search result and select Connect.In the Search toolbox at the top right of the Explorer window type imsvpq01.you will be prompted to enter your credentials, enter your MINTS username and password and tick the check box to remember these credentials.In the address bar type \\.uk then tap Enter.Open a Windows Explorer window (Windows Key & E).
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